The purchase of this itinerary is subject to acceptance of the terms and conditions below. By purchasing any of the products or services included in your custom itinerary, you agree to be bound by these terms.

All prices quoted on the website, in the itinerary and through any other means of communication are quoted in United States Dollars (USD). By purchasing the itinerary, you acknowledge that you have read the final version of the itinerary and agree to acceptance of all products and services included in the total price.

Payment Policy

If arrival date of your vacation is within 35 days or less, full payment is required at time of booking. If arrival date is greater than 35 days, please contact your Travel Consultant for payment plan details. For arrival dates between December 18-January 2 or Easter Week, final payment is due 65 days prior to arrival and cancellations 64 days or less from arrival carry a 100% penalty. If vacation package includes a vacation rental, final payment is due 90 days prior to arrival. This payment may be made through bank transfer or credit card in the form of Visa, Mastercard or American Express. We are unable to accept personal or cashier’s checks.

If paying for the vacation by wire transfer, by submitting credit card info as Interim Payment Method, you are committed to purchasing this vacation. This is not a “temporary hold” and these services cannot be cancelled OR modified without penalty. If your arrival date is 35 days or less from today, you have 1 business day to render payment via wire. If your arrival date is more than 35 days away, you have 3 business days to render payment via wire. Should you fail to do so, the credit card submitted to Panama Luxury Vacations will be charged for the full price (no discount) of the vacation. You authorize Panama Luxury Vacations to bill your card for the amount confirmed if you should fail to make payment via other means as outlined above.

Changes on itineraries:

Any changes made to the package 35 days or more prior to arrival will incur a change fee of $125.00 USD.
No changes permitted within 34 days prior to arrival.
Additions to the package are not considered changes.

*SPECIAL CHANGE TERMS apply to packages that include Villa Rentals, Home rentals, Condo rentals, and Fishing. (See below)

* Special Change Terms apply to travel during peak holiday periods. (See below)

Cancellation Policy

Customers are allowed to cancel their package reservations/individual package items, in writing, at any time prior to the arrival date. However, cancellation fees will apply, and are calculated by the length of notice period provided prior to the arrival date.

Cancellation schedule & penalties:

• 35 days or more prior to departure—10% of total reserved item/package cost
• 34 days or less prior to departure—100% of total reserved item/package cost
• During vacation—100% of total reserved item/package cost

*SPECIAL CANCELLATION TERMS apply to packages that include Villa Rentals, Home rentals, Condo rentals, and Fishing. (See below)

* Special Cancellation Terms apply to travel during peak holiday periods.
(See below)


*Special change and cancellation terms for traveling during peak Season:

For travel during Peak Week (Christmas / New Year’s holiday and Easter Week) customers may cancel their package reservations or individual package items in writing at any time prior to the arrival date. However, cancellation fees will apply. Holiday packages are not covered by our rebooking waiver. Fees for changes & cancellations are calculated as listed below:

Changes: 
• Any changes made to the package 65 days or more prior to arrival will incur a change fee of $125.00 USD + any additional costs that arise as a result of the change.
• Changes from 64-0 days prior to arrival will result in a 100% penalty on the changed package or changed item within the package.
• Additions to the package are not considered changes and carry no fees.

Cancellations:
• Cancellations made to the package or any items in the package 65 days or more prior to arrival will incur a penalty of 10% of the total reserved item or the total package cost.
• Cancellations from 64-0 days to arrival will result in a 100% penalty on the total of the reserved item or the total package cost.
• Cancellations made during your vacation on individual package items or your entire package will result in a 100% penalty on the total reserved items or total package cost.

*Special change and cancellation terms for packages that include condo, home, and villa rentals.

For any changes and/or cancellations on your package or on individual package items 90 or more days prior to arrival, the penalty is 50% of the monies paid to Panama Luxury Vacations for the cancelled item or items.
For change or cancellations 89 days or less prior to arrival, there are no refunds. Our rebooking waiver does not coer condo, home or villa rentals.

*Special change and cancellation terms for packages that include fishing charters.

Changes: 
• Any changes made to the package 65 days or more prior to arrival will incur a change fee of $125.00 USD + any additional costs that arise as a result of the change.
• Changes from 64-0 days prior to arrival will result in a 100% penalty on the changed package or changed item within the package.
• Additions to the package are not considered changes and carry no fees.

Cancellations:
• Cancellations made to the package or any items in the package 65 days or more prior to arrival will incur a penalty of 10% of the total reserved item or the total package cost.
• Cancellations from 64-0 days to arrival will result in a 100% penalty on the total of the reserved item or the total package cost.
• Cancellations made during your vacation on individual package items or your entire package will result in a 100% penalty on the total reserved items or total package cost.

International Air Fare: 

Your international flights are not covered by our rebooking waiver.

Panama Luxury Vacations recommends the purchase of travel insurance to protect your vacation investment.

CSA Travel Protection

CSA Travel Protection plans are available to clients of Panama Luxury Vacations. Plans are available to U.S. Residents. CSA is not affiliate of Corporación de Viajes Mundiales S.A. and/or Panama Luxury Vacations.


 

Responsibility and Liability

Corporacion de Viajes Mundiales, S.A., a Panamanian corporation doing business as Panama Luxury Vacations, is solely a travel agency and does not provide the actual tours, services, accommodations, etc., associated with our client’s vacations. The carriers, hotels, vendors, tour providers and other suppliers providing travel or other services available to the client on our website or booked directly with our company via telephone or other form of communication, are Independent Contractors and are not Agents, Employees or Affiliates of Corporacion de Viajes Mundiales S.A. and/or Panama Luxury Vacations or any of its affiliates. Corporacion de Viajes Mundiales S.A. and/or any of its affiliates are not liable for the acts, errors, omissions, misrepresentations, warranties, breaches or negligence of any such third party carrier, vendor or supplier of services or for any personal injuries, death, property damage, or other damages or expenses that may result therefrom. Corporacion de Viajes Mundiales S.A. and its affiliates have no liability and will make no refund in the event that any third party provider service results in any delay, cancellation, overbooking, strike, force majeure or other causes beyond our direct control. Any issues arising in connection with such third party carriers, vendors, etc., must be addressed directly with such third party provider in accordance with the procedures required by such third party.

In the event that despite the limitation set forth above, Corporacion de Viajes Mundiales S.A. and/or any of its affiliates are found liable for any loss or damage which arises out of or in any way is connected with any of the occurrences described above, then the liability of Corporacion de Viajes Mundiales S.A. and/or its affiliates, will in no event exceed (i) the total amount paid by the client to Corporacion de Viajes Mundiales S.A. and/or its affiliates for the services contracted for or (ii) the amount of US $500.00, whichever ever amount is greater.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of Corporacion de Viajes Mundiales S.A. and/ or its affiliates.

International Air Fare:

You agree to defend and indemnify Corporacion de Viajes Mundiales S.A. and/or its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal fees, brought by third parties as a result of:
(a) your breach of this Agreement;
(b) your violation of any law; or the rights of a third party vendor, carrier, provider; or
(c) your violation of the rights of a third party vendor, carrier or provider.

CSA Travel Protection Disclaimer

Corporacion de Viajes Mundiales S.A. and/or Panama Luxury Vacations are not liable for any negligence, errors, misrepresentations, omissions of such third party, and will make no refund in any event caused beyond our direct control.